Jeff Patton Agile Usability references
On the agile-usability mailing list, Jeff Patton wrote something very like this:
One past paper I constantly reference is Lynn Miller’s customer involvement in Agile projects paper, Gerrard Meszaros’ Agile usability paper, and last year’s paper from Heather Williams on the UCD perspective, before and after Agile.
All these are great papers - and I know there’s more.
If he thinks they’re great papers, I do too. I’ve been meaning to read two of them for ages.